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JES
CERVANTES

HIGHLIGHTS

• Ambitious, self-directed social media marketing and advertising professional with 9 years of experience and a passion for social content strategy and campaign development
• Extensive experience identifying real-time cultural moments, data and insights to capitalize on brand-building opportunities and new programs across platforms

• Conscientious, self-directed deadline performer who works well under pressure

• Team leader with strong interpersonal, collaborative and organizational skills

EXPERIENCE

Razorfish | July 2022 to present | Associate Director, Social Content and Engagement Strategy

  • Provides creative team with strategic insight to develop social campaigns and initiatives for Stellantis

  • Works closely across disciplines to incorporate brand storytelling, promise and pillars into content, ensuring brand identity and engagement

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Razorfish | December 2021 to July 2022 | Social Content and Engagement Strategist

  • Partnered with analytics team to identify insights for ongoing evolution of social strategies for Stellantis

  • Took the lead on developing cultural and diversity POVs for multiple brands 

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Movement Strategy | May 2021 to December 2021 | Senior Social Content Supervisor

  • Led team in strategic content planning and ideation for Amazon Originals and evergreen content across the Amazon Prime Video brand including content curators and influencers

  • Managed team of strategists; oversaw project timelines, resource allocation and performance evaluations

  • Directed team and client in social media crises

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Movement Strategy | December 2020 to May 2021 | Social Content Producer

  • Planned content calendar of 300+ assets of content for Instagram, Twitter, TikTok and Facebook in Airtable

  • Managed day-to-day relationship with several clients, trafficking multiple assets and copy daily

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Movement Strategy | December 2019 to December 2020 | Social Media Manager & Strategist ​

  • Provided reactive content ideas based on trending content: foresees concept from ideation to creation

  • Published and QC 6-10+ pieces of content per day

  • Worked with data and insights team to identify insights for weekly, monthly reports for ongoing evolution of social platform strategies

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Fact & Fiction | January 2019 to December 2019 | Social Media Manager

  • Collaborates with internal departments — creative, production and account departments — to generate and execute social-first content across all major platforms to meet and exceed content objectives, including building follower growth and increasing engagement and viewership goals

  • Responsible for all aspects of social content strategy, including development, execution and optimization

  • Plans, schedules and publishes culturally/brand relevant, original, high-quality content using editorial calendars and content management systems such as Spredfast, Hootsuite and Later

  • Leads team in developing social ideas and ad campaigns based on data internet trends, best practices

  • Monitors native platform analytics and NetBase; oversees monthly reporting, communicating results to internal and client teams

  • Serves as brand voice through community management and audience engagement

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Razorfish | November 2017 to present | Social Media Analyst

  • Developed social strategy for engagement activations, amplification initiatives and influencer partnerships for multifaceted national brand campaigns 

  • Independently managed client’s organic social platforms by identifying integration points across the brand to create an overarching content strategy and editorial calendar

  • Oversaw social advertising campaigns on Facebook, Twitter and Instagram, including paid strategy and budget allocation for real-time content at live events

  •  Prepared flash reports on social performance, competitive research and industry trends to help inform clients’ business decisions

  • Managed day-to-day relationship with client;  trafficked deliverables, managed timelines and led bi-weekly status calls 

 

Razorfish| May 2017 to November 2017 | Social Media Coordinator

  • Helped launch and manage Facebook, Twitter, Instagram and community website for clients

  • Worked daily with social, creative and account teams to ensure organic social and ad campaigns met messaging, strategy and creative goals

  • Proactively used social listening tools to monitor internet trends, news and conversations within brand communities to provide insights for improving social content, blog posts to enhance program success

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USA TODAY | June 2014 to April 2017 | Community Manager

  • Curated and verified user-generated photos with high-virality potential for USA TODAY social media and digital platforms

  • Worked closely with Audience Engagement Editor, video production and graphic design teams to assist in content creation

  • Ensured a consistent, on-strategy brand voice across social platforms

  • Oversaw editorial calendar, developing content strategies and identifying engagement opportunities

  • Grew Your Take Facebook following 300%; Instagram 175%

  • Revived USA TODAY’s Pinterest page and grew audience by 68% from fall 2014 to spring 2016

  • Trained new staff members in UGC best practices and maintaining brand voice

New Mexico State University | The Round Up | July 2012 to May 2014

Editor-In-Chief

  • Established publication’s direction and mission

  • Oversaw day-to-day editorial operations of print edition and digital platforms

  • Authored, edited articles for print and online editions

  • Coached staff on editorial ethics, editing and writing

  • Enforced journalism best-practices policies

  • Integrated social media campaigns

  • Coordinated with marketing department on promotional opportunities, such as contests and giveaways

  • Served as publication’s primary public representative at university events

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  • Social Media Ambassador; Paper and Packaging Board/Paper and Packaging – How Life Unfolds™ at SXSW- March 2016

  • Photographer/Brand Ambassador for Organ Mountain Outfitters – September 2016 to present

  • Launched/Media Relations for Agape Free Market – September 2015 to present

  • Freelance Writer/Photographer; Las Cruces Magazine – October 2013 to June 2014

  • Intern; San Antonio Express-News – May 2013 to August 2013

  • Editor-In-Chief ; The Merge – January 2013 to May 2013

  • Executive News Producer; The Round Up – January 2012 to May 2012

  • Staff Writer; The Round Up – April 2011 to January 2012

ADDITIONAL EXPERIENCE

EDUCATION

B.A., Journalism and Mass Communications; Dean's List

New Mexico State University ­

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SKILLS

  • Proficient in social media management systems: Spredfast, Hootsuite, Airtable and Later

  • Proficient in Adobe Creative Suite, WordPress and Microsoft Office

  • Proficient in collaboration tools, such as Slack, Google Docs and Dropbox

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